Returns & Exchanges

At Bridal Sense, we want you to feel confident and beautiful on your special day. If your purchase isn't a perfect fit, we offer a 14-day return window for items in original, unworn condition with all bridal tags intact.

1

Initiate Your Request

Log into your account portal or visit our returns center with your order number and email address to start the return process.

2

Secure Packaging

Place the items in their original garment bags and shipping box, ensuring all protective layers are used to prevent delicate fabrics from snagging.

3

Ship It Back

Affix the pre-paid shipping label provided in your email and drop the package off at any authorized carrier location within 5 business days.

4

Inspection & Refund

Once our quality control team verifies the condition of your gown or accessory, your refund will be processed back to your original payment method within 7-10 days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing